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Dispatcher

Date: 08-Jun-2021

Location: Glasgow, GLG, GB

Company: WillScot | Mobile Mini

We are an equal opportunities employer. At Mobile Mini, we are committed to creating an inclusive culture which encourages, supports and celebrates the diverse voices and opinions of our employees in line with our Number 1 Golden Rule ‘People are our Most Valuable Asset’

Mobile Mini are the world leading provider of portable storage solutions and supply to industries, including construction companies, retailers, manufacturers and distributors.

This is a fantastic opportunity for someone who is passionate about having a hands on approach their work whilst leading from the front. We are looking for an individual with good communication and problem solving skills, a strong leader that possesses a high quality standard and influences others to take the same approach.

The Dispatcher will have direct reporting line to the Branch Manager

The ideal candidate would have some experience of the hire industry, however this is not essential as training and coaching would be provided.

Key Responsibilities;

  • Providing the effective routing of transport in a cost-efficient manner.
  • Liaising with customers on deliveries/collections
  • Providing admin support to the hire desk
  • Processing on/off hire documents
  • General Admin duties including cost and purchasing reports
  • Responsible for the organisation of administrative tasks within the Branch
  • Complete all necessary paperwork as requested
  • Answering internal and external calls
  • Opening, sorting, delivering and collecting post – internal and external
  • Inputting hire details on to the company database
  • Invoice queries, service requests and breakdowns on site
  • General filing
  • Other general administrative duties as required by the branch
  • Takes personal ownership for the safety of themselves and those around them
  • Takes the initiative and seeks out additional work wherever possible
  • Takes personal responsibility for career development and improving own skills
  • Is willing to help out other employees
  • Personally takes responsibility for making it easy for all customers

Competencies and qualifications

  • General administration experience
  • Excellent telephone manner
  • Previous experience in transport/logistics is desired
  • Good computer skills
  • Communicates in a clear concise and professional manner
  • High attention to detail
  • Able to work in a team and encourage a supportive family atmosphere
  • Passionate about providing the best customer service
  • Always maintain a positive and enthusiastic attitude
  • Be honest and open with both customers and colleagues at all times
  • Demonstrates a strong work ethic, focussing on personal achievement and results

The above list is not exhaustive and you may be required to carry out additional duties from time to time to meet the needs of the business.

 

Competitive salary

Company bonus scheme

31 days holidays, including bank holidays which will increase with service up to 34 days.

Training and career progression plans

Opportunity to buy and sell up to 4 days holiday

Friendly and supportive environment with a family like atmosphere

Paid opportunities to volunteer

A range of company benefits including Perkbox membership with access to free perks and discounts from big brands!

Free life assurance cover for 3x annual basic salary

Free company medical health plan with Medicash offered to all employees from day one!

Long Service Awards

May 2021