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Assistant Dispatcher

Date: Apr 5, 2021

Location: Dallas, TX, US

Company: WillScot | Mobile Mini

ABOUT THE JOB:

  • Excellent Benefits
  • Competitive Pay
  • Opportunities for Growth

If you enjoy multi-tasking and coordinating logistics on a day-to-day basis, come join the Mobile Mini family as our Assistant Dispatcher! You will assist the Dispatcher in ensuring the Mobile Mini Storage Units are successfully delivered and picked-up from customer sites and making sure the drivers are following all safety and DOT regulations.

WHAT YOU'LL BE DOING:

  • Assist the Dispatcher in scheduling and assigning drivers and vehicles to convey Mobile Mini Units. This includes:
    1. Taking calls from the Drivers in the field and assist them with problems and delays
    2. Ensuring each Driver has the appropriate paperwork for deliveries and pick-ups and collects and records paperwork when they return
  • Communicates with customers and branch/service center sales for daily/weekly deliveries and pick-ups
    1. Notifies customers of delivery and pick-up times and coordinates any delays
    2. Handles customer inquiries regarding delivery and pick-up
    3. Notifies branch/corporate sales of any delays, changes or problems with delivery or pick-up
  • Maintains daily log files and preventative maintenance files and records the information into the appropriate systems. Ensures all daily/weekly/monthly paperwork is completed and recorded
  • Schedule service calls for branch equipment and any outside hauling agencies as needed
  • Other duties as assigned. Regular attendance is required to fulfill the essential functions of the job.

EDUCATION AND QUALIFICATIONS:

  • High School Diploma or equivalent preferred
  • 2+ year of experience in the field or related area preferred
  • Exposure to standard concepts of scheduling and dispatching
  • 1+ year of Customer Service Experience
  • Exposure to DOT and state specific safety regulations
  • Experience with a GPS or tracking software preferred
  • Communicate clearly: verbal and written
  • 1-2 years of data entry experience

Mobile Mini, is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment.  Mobile Mini takes affirmative action in support of this policy to employ and advance in employment individuals who are minorities, women, disabled, and veterans. Disclaimer:  The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Mobile Mini is an equal employment affirmative action employer.  If you need accommodation for any part of the application process because of a medical condition or disability, please call the Mobile Mini HR Service Center at 480-894-6311 to let us know the nature of your request.


Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

Job Segment: Outside Sales, Data Entry, Sales, Administrative