Credit and Asset Recovery Analyst

Date:  Jul 3, 2024
Location: 

Phoenix, AZ, US, 85008

Company:  WillScot | Mobile Mini
Req ID:  51734

At WillScot Mobile Mini (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve.  We are the undisputed leader in providing innovative flexible workspace and portable storage solutions, serving an incredible range of customers across all industries from 240+ locations across the United States, Canada, and Mexico.

 

Our values are our foundation. We constantly strive to diversify our teams to ensure we have the best and brightest talent. We’re deeply committed to creating an inclusive and equitable workplace where each person can contribute while being their authentic self. For more about WillScot Mobile Mini and who we are, click here.  Build your future with us!

ABOUT THE JOB:

Join WillScot Mobile Mini and be part of a team that knows success is built with excepti onal people! We believe ininvesti ng in our employees because they are the driving force behind our service and product excellence. Are youready to build with us?
We are currently searching for enthusiasti c Asset Recovery/Collecti ons Analysts who thrive on delivering outstandingcustomer service and possess top-notch multi tasking abiliti es. As a vital member of our Accounts Receivable team,you will provide support and coordinati on to our Asset Recovery/Collecti on functi ons. Your main objecti ve will be tohandle and collect past-due accounts, take payments and negoti ate repayment plans, assist in recovering companyassets on all defaulted accounts. In additi on, you will be responsible for sending delinquent account to 3rd partycollecti ons.

WHAT YOU'LL BE DOING:

  • Engage with valued clients in the collecti on of accounts
  • Manage a diverse portfolio of accounts; including complex accounts that will require unique problem-solving efforts
  • Utilize our innovative Get Paid system, following a strategy to connect with customers via email templates or phone, ensuring timely resolution
  • Respond to customer inquiries with a sense of urgency and an unwavering commitment to delivering exceptional service
  • Collaborate closely with branches and management, escalating accounts when necessary to resolve issues effectively
  • Negotiate payment plans as authorized by department supervisor
  • Send out delinquent accounts for repossession
  • Deliver other assigned duties that contribute to our collective success. Regular attendance is vital to fulfill the essential functions of the job.

EDUCATION AND QUALIFICATIONS:

  • High School Diploma or GED, because we value your educati onal foundation
  • Minimum of 2 years of experience in commercial, legal or 3rd party collections.
  • Previous Asset Recovery experience a plus
  • Impeccable attention to detail, ensuring accuracy in every task you undertake
  • Intermediate computer skills that enable you to navigate our systems effectively
  • Ability to multitask, enabling you to efficiently handle various responsibilities
  • Clear and professional communicati on skills, both verbal & written, as you engage with colleagues and customers alike

Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, or skills required. Collaboration and teamwork drive our success. Team members may be required to perform duties outside normal responsibilities from time to time as needed.

 

WillScot Mobile Mini provides equal employment opportunities to employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

 

WillScot Mobile Mini embraces diversity and is committed to equal opportunity in all aspects of employment, including recruiting, hiring, promotion, termination, leaves of absence, compensation, and training. We are focused on building teams that include a variety of backgrounds, lived experiences, and skills.  The more inclusive we are, the stronger we will be!


Nearest Major Market: Phoenix

Job Segment: Credit Analyst, Accounts Receivable, Credit, Finance