Director, Commercial Optimization

Date:  Nov 20, 2023

Phoenix, AZ, US, 85008

Company:  WillScot | Mobile Mini
Req ID:  50641

At WillScot Mobile Mini (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve.


We are the undisputed leader in providing innovative flexible workspace and portable storage solutions, serving an incredible range of customers across all industries from 240+ locations across the United States, Canada, and Mexico.


Our values are our foundation. We’re constantly striving to diversify our teams to ensure we have the best and brightest talent. We’re deeply committed to creating an inclusive and equitable workplace where each person can contribute while being their authentic self. For more about WillScot Mobile Mini and who we are, click here.


Come build your future with us!



As the Director of Commercial Simplification, you will be a senior leader responsible for driving the implementation of Lean methodologies and process improvement initiatives across the organization. In this strategic role, you will provide direction, guidance, and leadership to a team of project managers, project teams, and cross-functional stakeholders. You will focus on simplifying, consolidating, and automating the tasks/processes/tools in our Lead-To-Cash, sales operations, customer service, omnichannel and digital capabilities to improve efficiency and customer experience. Your expertise in Lean principles and proven leadership abilities will play a critical role in shaping the organization's operational excellence and continuous improvement strategies


  • Develop and execute the organization's Lean program management strategy, aligning with the overall business objectives and long-term goals. Collaborate with executive leadership to define key performance indicators (KPIs) and benchmarks for measuring the success of Lean initiatives.
  • Lead, mentor, and inspire a team of program managers and Lean practitioners, providing guidance and support for their professional growth. Foster a culture of innovation, accountability, and continuous improvement within the Lean program management team.
  • Drive the adoption and integration of Lean principles, tools, and methodologies across various departments and projects. Champion Lean initiatives, including value stream mapping, Kaizen events, 5S, standard work, and visual management.
  • Collaborate with department heads and stakeholders to identify opportunities for process improvement and waste reduction. Facilitate cross-functional teams in the implementation of Lean projects, ensuring alignment with organizational goals.
  • Develop and execute change management strategies to gain buy-in and support from employees at all levels. Communicate the benefits, progress, and results of Lean initiatives to executive leadership and the broader organization.
  • Collect, analyze, and interpret data to measure the impact of Lean initiatives on operational efficiency, quality, and customer satisfaction. Prepare comprehensive reports and presentations showcasing the value generated by Lean efforts.
  • Lead the planning and execution of large-scale continuous improvement events and projects, facilitating cross-functional collaboration and problem-solving. Identify opportunities for ongoing improvements within existing processes and methodologies.
  • Allocate resources effectively to support Lean projects, ensuring optimal utilization of personnel, tools, and technologies. Manage the budget for Lean program management activities, tracking expenses and ensuring cost-effectiveness.


  • Bachelor's degree in Business, Engineering, Operations, or a related field (Master's preferred).
  • Significant experience (7+ years) in leading Lean program management initiatives, ideally within a complex organizational environment.
  • Proven leadership skills with the ability to manage and inspire teams towards achieving strategic goals.
  • Expertise in Lean methodologies and tools, along with relevant certifications (e.g., Six Sigma, Lean Master Black Belt).
  • Strong analytical and problem-solving capabilities, with a data-driven approach to decision-making.
  • Excellent communication, negotiation, and presentation skills, both written and verbal.
  • Change management expertise, with the ability to navigate resistance and drive organizational transformation.
  • Proficiency in project management tools and software.
  • Strategic thinking and the ability to align Lean initiatives with overall business objectives.
  • Collaborative mindset, with the ability to work effectively across diverse teams and functions.

Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, or skills required. Collaboration and teamwork drive our success. Team members may be required to perform duties outside normal responsibilities from time to time as needed.


WillScot Mobile Mini provides equal employment opportunities to employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


WillScot Mobile Mini embraces diversity and is committed to equal opportunity in all aspects of employment, including recruiting, hiring, promotion, termination, leaves of absence, compensation, and training. We are focused on building teams that include a variety of backgrounds, lived experiences, and skills.

The more inclusive we are, the stronger we will be!

Nearest Major Market: Phoenix

Job Segment: Lean Six Sigma, Six Sigma Black Belt, Program Manager, Six Sigma, Business Process, Management