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Inside Sales Supervisor

Date: Jul 12, 2021

Location: Phoenix, AZ, US

Company: WillScot | Mobile Mini

ABOUT THE JOB:

The Inside Sales Supervisor is responsible for implementing and managing all initiatives that will support the sales organization. Specifically, the supervisor will be focused on to coaching and training a team of Sales Trainees who are expected to be developed to Inside Sales Representatives in an aggressive time frame. We work within a fast pace environment and need a flexible and experienced people developer to help exceed our company sales expectations.  The Inside Sales Supervisor will maintain excellent service standards, respond efficiently to any customer inquiries and escalations, internally as well as externally, strive for high customer satisfaction, and live the WillScot Mobile Mini mission, vision, and values.

WHAT YOU'LL BE DOING:

  • Lead a team of Sales Trainees who serve as the support sales team at WillScot Mobile Mini.
  • Assist with department coordination, interviewing, developing, motivating, promoting, and retaining staff.
  • Meet regularly with the team to identify areas of improvement and review career path progress utilizing the Sales Trainee specific Professional Development Plan  
  • Lead the team to mastery of the sales process, systems, and product knowledge.
  • Ensures CRM is up to date with accurate information and opportunities.
  • Work in conjunction with the Sales Trainers to coach, design specific initiatives or programs to help drive Sales Trainees to achieve their KPI’s.
  • Collaborate with the field leadership to ensure adequate sales coverage.
  • Effectively handle customer escalations and overcome customer objections.

EDUCATION AND QUALIFICATIONS:

  • 5+ years of sales management experience, preferably managing an Inside Sales team.
  • College Degree preferred; high school diploma or equivalent required.
  • Proven leadership background in a sales environment; ability to develop, mentor, and empower the inside sales team while creating a culture of accountability.
  • Proficient with Salesforce.com or another CRM system

Mobile Mini, is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment.  Mobile Mini takes affirmative action in support of this policy to employ and advance in employment individuals who are minorities, women, disabled, and veterans. Disclaimer:  The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Mobile Mini is an equal employment affirmative action employer.  If you need accommodation for any part of the application process because of a medical condition or disability, please call the Mobile Mini HR Service Center at 480-894-6311 to let us know the nature of your request.


Nearest Major Market: Phoenix

Job Segment: Manager, Outside Sales, Inside Sales, Telemarketing, Management, Sales