Sr. Manager, Commercial Optimization
Phoenix, AZ, US, 85008
At WillScot Mobile Mini (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve.
We are the undisputed leader in providing innovative flexible workspace and portable storage solutions, serving an incredible range of customers across all industries from 240+ locations across the United States, Canada, and Mexico.
Our values are our foundation. We’re constantly striving to diversify our teams to ensure we have the best and brightest talent. We’re deeply committed to creating an inclusive and equitable workplace where each person can contribute while being their authentic self. For more about WillScot Mobile Mini and who we are, click here.
Come build your future with us!
ABOUT THE JOB:
As the Manager of Commercial Optimization, you will lead and oversee the implementation of Lean methodologies and process improvement initiatives across various projects and departments. In this role, you will collaborate with cross-functional teams to drive operational excellence, streamline processes, and eliminate waste, contributing to the organization's continuous improvement efforts. You will focus on simplifying, consolidating, and automating the tasks/processes/tools in our Lead-To-Cash, sales operations, customer service, omnichannel, and digital capabilities to improve efficiency and customer experience.
WHAT YOU'LL BE DOING:
- Lead a portfolio of Lean projects, providing guidance, mentorship, and support in executing Lean initiatives. Coordinate and prioritize Lean projects based on strategic goals and business priorities.
- Apply Lean principles, such as value stream mapping, Kaizen events, 5S, and visual management, to optimize processes and enhance efficiency. Collaborate with teams to identify areas of improvement, implement best practices, and eliminate waste.
- Partner with various departments to identify process improvement opportunities and facilitate cross-functional Lean projects. Engage stakeholders at all levels to gain buy-in and support for Lean initiatives.
- Define key performance indicators (KPIs) to measure the success and impact of Lean projects. Collect and analyze data to track progress, identify trends, and make data-driven decisions.
- Communicate the benefits and objectives of Lean initiatives to team members and stakeholders. Facilitate change management strategies to ensure smooth adoption of new processes and practices.
- Provide training and workshops on Lean methodologies to build a culture of continuous improvement. Support team members in enhancing their Lean knowledge and skills.
- Prepare regular updates and reports on the status of Lean projects, highlighting achievements and areas for improvement. Present data-driven insights to leadership and stakeholders.
- Lead problem-solving sessions and root cause analyses to address process challenges. Drive the identification and implementation of continuous improvement initiatives.
EDUCATION AND QUALIFICATIONS:
- Bachelor's degree in Business, Engineering, Operations, or a related field.
- Relevant professional certifications in Lean methodologies (e.g., Six Sigma, Lean Green Belt) are beneficial.
- 5+ years of experience in project management and Lean program implementation.
- Strong leadership and team management skills, with the ability to inspire and motivate teams.
- Proficiency in Lean principles, tools, and techniques.
- Analytical mindset with the ability to analyze data and extract actionable insights.
- Excellent communication and interpersonal skills for effective collaboration and stakeholder engagement.
- Change management expertise, capable of navigating resistance and driving change.
- Experience in training and coaching team members on Lean concepts.
- Proficiency in project management software and data analysis tools.
Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, or skills required. Collaboration and teamwork drive our success. Team members may be required to perform duties outside normal responsibilities from time to time as needed.
WillScot Mobile Mini provides equal employment opportunities to employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
WillScot Mobile Mini embraces diversity and is committed to equal opportunity in all aspects of employment, including recruiting, hiring, promotion, termination, leaves of absence, compensation, and training. We are focused on building teams that include a variety of backgrounds, lived experiences, and skills.
The more inclusive we are, the stronger we will be!
Nearest Major Market: Phoenix
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Lean Six Sigma, Six Sigma, Project Manager, Business Process, Outside Sales, Management, Technology, Sales