Senior Operations Analyst

Date:  May 26, 2023

Phoenix, Arizona, US

Company:  WillScot | Mobile Mini
Req ID:  49722

At WillScot Mobile Mini (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve.


We are the undisputed leader in providing innovative flexible workspace and portable storage solutions, serving an incredible range of customers across all industries from 240+ locations across the United States, Canada, and Mexico.


Our values are our foundation. We’re constantly striving to diversify our teams to ensure we have the best and brightest talent. We’re deeply committed to creating an inclusive and equitable workplace where each person can contribute while being their authentic self. For more about WillScot Mobile Mini and who we are, click here.


Come build your future with us!



The Senior Operations Analyst (SOA) will own all aspects of the reporting and KPI tracking within the WS Network Operations functions. This role will support setting up reports within our Operating Systems that will support efficient planning for resources and performance management. This position will have direct impact on key performance metrics in our Real Estate, Fleet and M&A organizations. A successful Senior Operations Analyst (SOA) will adhere to WillScot Mobile Mini safety policies, relevant state and regional laws and regulations. The Senior Operations Analyst (SOA) will maintain excellent service standards, respond efficiently to inquiries, strive for high system functionality, and excel in Williams Scotsman’s & Mobile Mini’s Core Values.


Responsibilities of the Senior Operations Analyst include, but are not limited to:

  • Develop, update, and maintain a set of standard operational, functional, and business reports used by the field and various departments for monthly, quarterly and annual reviews
  • Publish monthly and quarterly reports to senior management, working closely with business partners to identify key drivers and assumptions
  • Analyze KPI trends on a periodic basis, compare and contrast results to budget, forecast, or other operational assumptions, investigate variances, and communicate findings to assist management in understanding of results, and business users in understanding their business
  • Coordinate, create, and update materials (graphics and supporting analyses) for periodic presentations, including but not limited to, management and board level meetings
  • Utilize financial and operational data to create insightful and actionable reports, providing commentary and variance analysis as needed
  • Proactively identify trends and potential areas for improvement within the organization, collaborating with business partners to develop action plans and drive process improvements
  • Prepare and standardize dashboards for specific KPIs
  • Prepare ad-hoc reporting for specific initiatives or projects as needs arise
  • Other duties as assigned


What You'll Need to be Successful in the role of an Operations Analyst

  • Bachelor’s degree required, finance, accounting, or related field preferred, MBA a plus
  • Minimum of 3 years of progressive experience in financial or business analysis, forecasting, and reporting


Abilities and Other Requirements

  • Advanced proficiency in Microsoft Excel, including experience with complex formulas and pivot tables
  • Familiarity with Alteryx, Tableau, SAP, Oracle EPM, or other data analytics/visualization and financial planning software preferred
  • Strong communication skills with senior leadership teams
  • MS Office Suite
  • B2B experience, previous experience in a mid-size company is a plus
  • High degree of attention to detail and organization
  • Collaborative and self-starter mentality
  • Manage and prioritize large numbers of emails and requests
  • Build sustainable relationships and trust with internal departments
  • Provide accurate, valid, and complete information by using the right methods/tools Follow communication procedures, guidelines, and policies




Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, or skills required. Collaboration and teamwork drive our success. Team members may be required to perform duties outside normal responsibilities from time to time as needed.


WillScot Mobile Mini provides equal employment opportunities to employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


WillScot Mobile Mini embraces diversity and is committed to equal opportunity in all aspects of employment, including recruiting, hiring, promotion, termination, leaves of absence, compensation, and training. We are focused on building teams that include a variety of backgrounds, lived experiences, and skills.

The more inclusive we are, the stronger we will be!

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